A New Alchemy: Katrina Markoff’s Violet Flame

For those new hear, we’re Relish—a creative studio born in the Balkans, bridging Skopje and Chicago.

In our line of work, we meet incredible founders, creatives, and visionaries—people building brands that push boundaries, reimagine traditions, and introduce something entirely new to the world. Many of them have ties to this region. Many of them have stories that deserve to be told.

But there hasn’t been a platform to celebrate them. So we decided to create one.

This is the first in a series of interviews spotlighting brands and creatives connected to the Balkans—exploring how creativity shapes their work, how heritage and innovation intersect, and what it really takes to build something lasting.

And for our first conversation, we couldn’t have asked for a better subject.

Katrina_Markoff_Violet_Flame_Relish_1

Katrina Markoff—a second-generation Macedonian, currently based in Chicago—built Vosges Haut-Chocolat, a brand that redefined chocolate and earned global acclaim. Named one of the 10 Best Chocolatiers in the World (National Geographic), honored by President Obama, and celebrated by Fortune & Bon Appétit, she’s a true pioneer in food and branding.

To be honest, I was a little intimidated.

This was my first time sitting down for an interview like this, and I stumbled through it more than once. But from the moment Katrina started speaking, I understood why her work has resonated with so many.

She doesn’t just make chocolate. She distills meaning into everything she does.

Her newest venture, Violet Flame, isn’t just about indulgence—it’s about presence. About what happens when we stop, taste, and actually feel.

Katrina_Markoff_Violet_Flame_Relish_2

Body Over Mind

We live in a world that moves fast.

We scroll, we consume, we optimize. We forget to taste.

For years, Katrina built Vosges Haut-Chocolat on the belief that taste is more than pleasure—it’s memory, emotion, transformation. But as Vosges became a global name, Katrina felt the pull to create something more personal.

“I was following outside voices more than my own,” she admits. “I wasn’t tuned into my body’s intuitive voice.”

Growth changes both the founder and the brand—and sometimes, they need to take different paths.

That realization led her to Violet Flame—a brand that isn’t just about chocolate, but about coming back to yourself. About slowness. About instinct. About tasting like you mean it.

A Sixth Sense

Katrina describes her process as a portal to intuition.

“As I reconnected with it, I discovered that tasting chocolate in a particular way—through deep sensory immersion—became a gateway to my sixth sense, my intuition. By fully engaging one or more senses, I entered a state of gnosis, where the quieting of the mind didn’t just bring stillness but unlocked something greater: the active imagination, carrying a message waiting to be revealed.”

Violet Flame gets its name from a 15th-century French alchemist who described seeing a violet-colored light in his third eye. It wasn’t a flame that burned—it was a flame that purified, clearing negative thoughts and replacing them with clarity, renewal, power.

Katrina felt that shift herself.

To her, fear is energy—neither good nor bad, just fuel. The only question is: will it paralyze or propel?

And for her, that choice began with slowness.

Slowness is countercultural. We live in a world that rewards speed—optimization, efficiency, momentum. But what happens when we slow down?

That’s the fire behind Violet Flame.

Flavors of the Balkans

Now, Katrina is looking ahead—not just to the future of Violet Flame, but to the origins of flavor itself.

She’s thinking about the foods that shaped her, even from a distance. Her family is Macedonian, and while she didn’t grow up in the region, she feels the pull to reconnect—not just with the place, but with its ingredients, its terroir, its essence.

Perhaps a Macedonian-inspired chocolate collection. A sourcing trip to explore flavors that have been part of her lineage for generations.

The Balkans are full of ingredients waiting to be rediscovered. Apricots, almonds, wild herbs, mountain honey. If you’re working with them, we’d love to hear from you. Because if Katrina finds what she’s looking for here, it could be the start of something special (consider this your cue to share this article with your diaspora group chat).

The Lesson in All This

My conversation with Katrina kept bringing me back to one of Brian Collins’s core philosophies. As one of the most influential minds in branding, he put it simply: “People don’t fall in love with what you make. People fall in love with why you made it.”

Violet Flame is an embodiment of this—which is why I have no doubt it will resonate.

It’s Katrina’s personal experience—her search for reconnection, her journey back to herself—distilled into something we can taste.

She’s taking her expertise as a chocolatier and applying it to something bigger than indulgence. She’s using it to solve a problem we all wrestle with: staying present in a world that constantly pulls us away.

And she’s inviting us to taste her own transformation.

 


Words: Dimitar Popov
Graphics: Anastazija Manasievska

New Work: Social Friday

Almost a decade ago, Fikret Zendeli, a civil engineer and architect from Zurich, had a simple realization: Fridays were a dead zone for productivity. Emails went unanswered, tasks lingered, and his team drifted in a collective limbo, waiting for the weekend. His clients? The same. Fridays felt like wasted time.

But Fikret saw potential in that lost time. What if companies turned those sluggish hours into something powerful? What if they stepped out of their offices, into their communities, and made Fridays about connection and impact?

That idea sparked Social Friday—a deceptively simple but deeply innovative concept: reimagine the final hours of the workweek as a time for action, team building, and purpose. Volunteering, spending time outdoors, or strengthening mental health and camaraderie—Social Friday is about transforming wasted time into meaningful energy.

Community Service Needs a Rebrand

Here’s the problem: community service doesn’t have a good reputation. It’s often seen as a punishment (second only to prison), not something people choose to do. It’s a “should,” not a “want.”

Even with a visionary idea like Social Friday, that stigma made adoption tough. The concept needed clarity. The brand needed to stand out.

That’s where we came in. Fikret asked us to reimagine how Social Friday looks, sounds, and connects with the world. We turned it into a movement built on competitive energy and global collaboration.

A Fresh Perspective

We anchored the brand in a metaphor everyone understands: sports. The camaraderie, spirit, and competition of athletics inspired the framework for a global challenge. Think of it as the Olympics of CSR—where companies compete on a worldwide scoreboard through impactful activities.

The design reflects this energy: bold colors, dynamic typography, and a sense of motion. The messaging? It’s about winning, team spirit, and leaving a legacy—at work and in the community.

Launch

Last week, we brought this vision to life at Social Friday’s official kickoff event. Leaders from 30+ global corporations—including some Fortune 500 companies—came together to celebrate the launch and explore how they can turn Social Friday into a force for good within their organizations.

The event was the start of something bigger—a movement to redefine what it means to give back, build connections, and end the workweek with purpose.

We’re proud to have been part of this journey and can’t wait to see what’s next for Social Friday.


Hiring: Senior Designer

Role: Senior Designer
Role Type: Fully remote (worldwide) or hybrid (Skopje office)
Apply at: work@heyrelish.com (please include job title in the subject line)

Relish is a team of bold thinkers and precise doers, crafting impactful work that connects. We’re looking for a Senior Designer who leads with vision, collaborates with purpose, and delivers work that inspires.

The Role

  • Design meaningful, standout work that goes beyond aesthetics.
  • Lead the design process, from strategy to execution, on key projects.
  • Mentor junior designers, sharing insights and elevating the creative bar.
  • Contribute fresh ideas, insightful feedback, and strategic solutions.
  • Collaborate with writers, strategists, and developers to bring ideas to life.
  • Present your work with confidence, guiding clients and teammates alike.

Key Skills and Requirements

  • 5+ years of experience: A portfolio showcasing standout, concept-driven work with a strategic edge.
  • Leadership skills: The ability to guide projects and people with clarity and purpose.
  • Adaptability: Comfort designing for different industries, audiences, and mediums.
  • Essential skills: Advanced proficiency in Figma, Illustrator, Photoshop (bonus: animation or interactive design).
  • Curiosity and passion: A pulse on trends and a love for pushing creative boundaries.
We’re small but mighty, with studios in Chicago and Skopje. If you’re ready to lead projects, mentor teams, and make work that matters, send your portfolio and a quick note about why you’re excited to join Relish to work@heyrelish.com.

The Intention Paradox

Brands know they should be intentional. But most aren’t. Why?

Because intentionality demands patience. It feels slow. And hustle culture glorifies speed. Chase the next milestone! The next funding round! The next big launch! Moving fast and breaking things is sexy. Being deliberate isn’t.

The reality? Chasing speed now often means sacrificing the foundation for lasting success.

Rushing to market with a half-baked brand? You’ll spend years rebuilding it. Fixating on vanity metrics? You’ll miss building real customer relationships. Prioritizing growth over purpose? You’ll grow right into irrelevance.

Being intentional has a cost. It might mean missing that expo, flat revenue for a few months (sometimes years), or saying no to opportunistic partnerships. It feels like falling behind. But you’re building a foundation while others are building sandcastles.

The most successful brands aren’t the fastest out of the gate. They’re the ones with staying power.

Remember: The tortoise beats the hare—not with speed, but with unwavering consistency.


Words: Dimitar Popov
Graphics: Anastazija Manasievska

The 95% You’re Ignoring

I recently heard something that quantified years of marketing intuition.

Preston Rutherford, co-founder of men’s apparel brand Chubbies (acquired in a nine-figure deal), shared the ’95-5 rule’ in a recent interview. It’s simple but profound: Only 5% of your potential market is ready to buy at any given moment.

Pause and think about that.

All that sweat over ad optimization, conversion tweaks, and sharper hooks… and 95% of your audience isn’t even in the market. They’re not saying no. They’re saying not now.

The old playbook said: Target. Convert. Repeat. It worked, until it didn’t. Now, algorithms shift. Ad costs soar. Consumers yawn.

The new playbook? Be memorable.

Build a brand that sticks. Create content that resonates. Foster a community that lasts. Don’t push people down a funnel. Be there when they’re ready to jump.

It’s not about the perfect ad or the sharpest hook. It’s about being unforgettable.

Because when that 95% is finally ready to buy, they won’t search. They’ll remember.


Words: Dimitar Popov

Verse-Jumping for Brand Growth

Your next thousand customers are just a verse-jump away.

In Everything Everywhere All at Once, verse-jumping unlocks limitless potential. It’s instant access to skills, knowledge, and power from parallel universes. One moment you’re folding laundry; the next, you’re a kung fu master.

For brands, influencer partnerships are the real-world equivalent.

Each influencer is a leap into a new universe. A universe with its own audience, already assembled. Already engaged. Already trusting.

One jump: You’re dishing recipes with foodies.
Another: You’re front row at Fashion Week.
A third: You’re on the mat at a meditation retreat.

Verse-jumping isn’t just faster. It’s exponential.

Cover_Verse_Jumping

Best Practices for a Successful Multiversal Journey

  1. Map Your Multiverse
    Identify influencers whose universes align with your brand values. Relevance trumps reach.
  2. Master the Jump
    Start small. Test partnerships before big commitments. Learn the rhythm of each universe.
  3. Respect the Laws of Each Universe
    Each influencer’s world has its own rules. Adapt, don’t disrupt.
  4. Measure Multiversal Success
    Look beyond immediate ROI. Consider long-term brand building and audience expansion.

Looking to jump into the multiverse? We’d love to help.

An Unexpected Discovery

As global culture homogenizes—cafes in Stockholm serve the same avocado toast as bistros in Buenos Aires—true inspiration often hides in plain sight. For Relish, a creative studio with deep roots in Skopje, this truth revealed itself in the most quintessential of local places: a kafana.

Picture this: A dimly lit eatery, air thick with the aroma of grilled kebab and lively conversation. Amidst the clinking of glasses and bursts of laughter, a drawing caught my eye. It wasn’t perfectly hung, but it was perfectly captivating – a candlelit dinner scene that spoke volumes in its simplicity.

The signature revealed the artist: Jovan Dimovski, a name I was unfamiliar with, but undeniably Macedonian. Dated 1960, it looked like a napkin sketch from another era. I wondered if it depicted this very kafana. A certificate of authenticity hung nearby, complete with a contact email.

On a whim, I sent out an email, asking if we could scan the drawing to hang up in our office. I really didn’t expect to hear back—it felt like a long shot.

I got a response back almost immediately and felt a jolt of unexpected thrill. It came from George Dimovski – son of Jovan. His words brimmed with emotion as he shared the story of his father’s Parisian adventures in the 1960s, each sentence painting a vivid picture of a time when Macedonia’s artists sought inspiration far beyond their borders, only to bring it home again.

At Relish, we’ve always believed that creativity thrives at intersections. Between cultures, between eras, between the expected and the surprising. Heritage. The threads that tie past to present, local to global.

The unexpected beauty of this discovery sparked an idea. With George’s blessing, we reimagined that kafana discovery as the heart of our upcoming event invitation—we were in the midst of planning our annual mixer. A scanned drawing transformed into a postcard.

 

Our event became a sort of continuation of Jovan’s dinner scene. A celebration of the unexpected connections that tie us to our past and propel us into the future. A testament to the enduring power of art to bridge generations and cultures.

Macedonia is a small country with a big history. To locals, its beauty and richness are often overlooked. But in every kafana, every street corner, every casual conversation, there’s a story waiting to be told.

In an era that feels too fast, too digital, too disconnected, there’s still immense power in a shared meal, a chance discovery, and a story passed down through generations. Sometimes, all it takes is a visit to the tavern next door to get that reminder.

 

 

 


Words: Dimitar Popov

Thanks for the Reminder, Coach

Faith and Patience.

Sounds like fortune cookie wisdom, doesn’t it?

But in a world obsessed with speed, these virtues are radical acts.

I recently revisited Coach Wooden’s Wooden on Leadership. Among Wooden’s treasure trove of insights, two ideas latched onto my brain: Faith and Patience.

Not exactly startup mantras, are they? In the world of blitzscaling and growth hacking, these virtues seem quaint. Outdated even.

But Wooden knew better.

Faith isn’t blind optimism. It’s belief in your product, your team, your vision—even when sales are slow. Patience isn’t passivity. It’s the discipline to perfect your recipe while competitors cut corners.

Most new ventures are in a hurry. They want instant brand recognition. Market domination. Now.

But great brands aren’t built overnight. They’re built day by day. Customer by customer. With faith in the quality. And patience in the growth. It’s not flashy. It won’t make headlines. But it works.

Do you have the faith to believe in your product when it’s still on the bottom shelf? Do you have the patience to build customer loyalty instead of chasing quick sales?


Words: Dimitar Popov
Graphics: Anastazija Manasievska

New Work: FarmZero

FarmZero repurposes vacant commercial spaces in downtown Chicago—like the 18th floor of 30 N LaSalle Street—into vertical farms that grow fresh, sustainable produce. Their mission is to reimagine urban spaces and make food sustainability a tangible benefit for both the community and the environment.

In collaboration with Collective Media Productions, we brought this bold vision to life by branding the interior of their Chicago Loop location. The space makes an immediate impact with its vibrant design and educates visitors about FarmZero’s innovative growing methods and the benefits of fresh, locally grown produce.


About FarmZero

FarmZero is reshaping the way we think about urban spaces. By converting underutilized skyscraper offices into vertical farms, they solve two pressing issues: revitalizing vacant real estate and meeting the demand for sustainable, locally grown food. Their flagship farm at 30 N LaSalle Street is a striking example of innovation in the heart of Chicago.

About Collective Media Productions

Collective Media Productions specializes in creating dynamic, story-driven content. Their work spans animated characters, video production, and immersive digital storytelling, all crafted to elevate brands and engage communities. They have collaborated with high-profile clients and agencies, successfully executing campaigns for brands like Purina, Nissan, and Verizon.

Hiring: Account Manager

Role: Account Manager
Role Type: Fully remote (worldwide) or hybrid (Skopje office)
Apply at: work@heyrelish.com (please include job title in the subject line)

Relish is a creative studio built on three pillars: Brand, Content, and Community. We partner with fast-growing brands to craft bold identities, create compelling content, and build authentic connections. We’re looking for an Account Manager who thrives at the intersection of client relationships and project management—a hybrid role where communication and coordination are key.

The Role

  • Client Partner: Be the primary point of contact for clients, building trust and ensuring their goals are met.
  • Project Overseer: Manage project timelines, budgets, and deliverables to keep everything running smoothly.
  • Strategic Connector: Align client needs with Relish’s creative expertise, ensuring every project is on-brand and impactful.
  • Collaborative Powerhouse: Work closely with strategists, designers, and content creators to deliver exceptional results.
  • Problem Solver: Anticipate challenges and address them before they become problems—for clients and internal teams alike.

Key Skills and Requirements

  • 3-5+ Years of Agency Experience: A proven track record managing creative projects and client relationships.
  • Exceptional Communication Skills: You’re clear, proactive, and empathetic in how you connect with clients and teammates.
  • Organizational Mastery: You juggle multiple projects and priorities without breaking a sweat.
  • Strategic Mindset: You see the big picture and help clients do the same.
  • People Skills: You build relationships easily, foster collaboration, and make clients feel like they’re your #1 priority.
We’re small but mighty, with studios in Chicago and Skopje. We thrive on big ideas, thoughtful execution, and work that makes an impact. If you’re ready to own client relationships and help create exceptional work, we’d love to hear from you. Send your resume and a quick note about why you’re excited to join Relish to work@heyrelish.com.